Connect

Amazon Connect Helps AWS Partner Improve Annoying Customer Service Calls

https://www.crn.com/news/cloud/news/cloud/amazon-connect-helps-aws-partner-improve-annoying-customer-service-calls

2 months ago

by Donna Goodison Most consumers' perspective is I hate calling customer service, I hate the IVRs (interactive voice responses) -- the press one, press two, press three things -- it's just a bad experience, says VoiceFoundry CEO John Marino. Nobody's like, 'Oh, sweet, I can't wait to call.' It's usually painful, and they dread it.

AmazonConnectAwsPartnerImproveAnnoyingCustomerService

Microsoft Enables Azure AD Connect To Join Unconnected AD Forests

http://mcpmag.com/articles/2019/12/06/azure-ad-connect-unconnected-ad-forests.aspx

3 months ago

To bridge scattered Active Directory "forests," Microsoft is introducing a preview of a new "Cloud Provisioning" feature for the Azure Active Directory Connect service.

MicrosoftEnablesAzureConnect

Azure Active Directory Connect Preview Adds Support for Disconnected AD Forests

http://redmondmag.com/articles/2019/12/05/azure-ad-connect-disconnected-ad-forests.aspx

3 months ago

Microsoft on Thursday announced a preview of a new "Cloud Provisioning" feature for the Azure Active Directory Connect service that promises to bring together scattered Active Directory "forests." 12/05/2019

AzureActiveDirectoryConnectPreviewSupport

Microsoft Enables Azure AD Connect To Join Unconnected AD Forests

https://mcpmag.com/articles/2019/12/06/azure-ad-connect-unconnected-ad-forests.aspx

4 months ago

To bridge scattered Active Directory "forests," Microsoft is introducing a preview of a new "Cloud Provisioning" feature for the Azure Active Directory Connect service.

MicrosoftEnablesAzureConnect

Azure Active Directory Connect Preview Adds Support for Disconnected AD Forests

https://redmondmag.com/articles/2019/12/05/azure-ad-connect-disconnected-ad-forests.aspx

4 months ago

Microsoft on Thursday announced a preview of a new "Cloud Provisioning" feature for the Azure Active Directory Connect service that promises to bring together scattered Active Directory "forests." 12/05/2019

AzureActiveDirectoryConnectPreviewSupport

Amazon launches AWS IQ, a service to connect customers with certified experts

https://www.zdnet.com/article/amazon-launches-aws-iq-a-service-to-connect-customers-with-certified-experts/

6 months ago

The program is meant to help AWS customers find help with a range of project work.

AmazonLaunchesAwsServiceConnectCustomersCertifiedExperts