Experience

One Partner's Experience Using AI To Measure Customer Satisfaction

https://www.crn.com/news/cloud/news/cloud/one-partner-s-experience-using-ai-to-measure-customer-satisfaction

3 weeks ago

by Gina Narcisi MSPs can harness AI technologies to gain deeper insights into positive and negative feedback from their customers, according to system integrator Cloudbakers.

PartnersExperienceMeasureCustomerSatisfaction

Teradata puts Vantage analytics platform on Google Cloud, launches customer experience, analyst versions

https://www.zdnet.com/article/teradata-puts-vantage-analytics-platform-on-google-cloud-launches-customer-experience-analyst-versions/

4 weeks ago

Vantage is key to the company's Teradata Everywhere strategy and ability to compete with a wide range of analytics players.

TeradataAnalyticsPlatformGoogleCloudLaunchesCustomerExperienceAnalystVersions

Adobe adds new AI tools to Data Science Workspace in Experience platform

https://www.zdnet.com/article/adobe-adds-new-ai-tools-to-data-science-workspace-in-experience-platform/

4 weeks ago

The update includes advanced customer personalization, product recommendations and streamlined activation.

AdobeScienceWorkspaceExperiencePlatform

Not a death spiral, I'm trapped in a closed loop of customer experience

https://www.theregister.co.uk/2019/10/11/not_a_death_spiral_im_trapped_in_a_closed_loop_of_customer_experience/

a month ago

Something for the Weekend, Sir? Much, much worse than a vicious circle

ClosedCustomerExperience

Microsoft explains how machine learning improves the Windows 10 update experience

https://www.ghacks.net/2019/09/27/microsoft-explains-how-machine-learning-improves-the-windows-10-update-experience/

2 months ago

Microsoft changed update testing significantly in recent time. Previously, it relied much on teams of testers and "real" hardware tests, but that shifted to test automation, tests on Windows Insider computer systems, […]

MicrosoftExplainsMachineLearningImprovesWindowsUpdateExperience

Dropbox CEO: I will make your worklife a calmer experience

https://www.theregister.co.uk/2019/09/26/dropbox_ceo_interview/

2 months ago

Analysis By hiding most of the emails you get

DropboxExperience

Dropbox launches Spaces, new desktop experience that aims to declutter digital workspaces

https://www.zdnet.com/article/dropbox-launches-spaces-new-desktop-experience-that-aims-to-declutter-digital-workspaces/

2 months ago

Dropbox held its Work in Progress user conference on Wednesday where the company announced a host of new product experiences and features.

DropboxLaunchesSpacesDesktopExperienceDigitalWorkspaces

Optus 'doubling down' on customer experience through the cloud

https://www.zdnet.com/article/optus-doubling-down-on-customer-experience-through-the-cloud/

2 months ago

The Australian telco has turned to Google for help with boosting its customer experience.

CustomerExperienceThroughCloud

Improve your Amazon Prime Video experience with Refined Prime Video

https://www.ghacks.net/2019/09/17/improve-your-amazon-prime-video-experience-with-refined-prime-video/

2 months ago

Refined Prime Video is a browser extension for Mozilla Firefox and Google Chrome that improves the user experience on Prime Video in three meaningful ways. Amazon Prime Video is a popular streaming […]

ImproveAmazonExperience

Adobe rolls out Photoshop inspired analytics toolset in Experience Cloud

https://www.zdnet.com/article/adobe-rolls-out-photoshop-inspired-analytics-toolset-in-experience-cloud/

2 months ago

The Customer Journey Analytics toolset is designed to let businesses layer disconnected data together to get new insights into customer behavior.

AdobePhotoshopInspiredAnalyticsToolsetExperienceCloud

Adobe's Omniture purchase a decade ago, set stage for cloud shift, Experience Cloud

https://www.zdnet.com/article/adobes-omniture-purchase-a-decade-ago-set-stage-for-cloud-shift-experience-cloud/

2 months ago

Sometimes it's not hard to find a skeptic about an acquisition. And when Adobe bought Omniture 10 years ago, the deal was a bit of a head scratcher. Adobe CEO Shantanu Narayen had a different idea.

AdobesPurchaseDecadeCloudExperience

My Experience with the mobile version of Brave on Android

https://www.ghacks.net/2019/09/05/my-experience-with-the-mobile-version-of-brave-on-android/

2 months ago

I don't use Google Chrome on Android; while the browser offers good compatibility and performance, its lack of support for extensions and thus content-blocking is what puts me off. I don't mind […]

ExperienceMobileVersionAndroid

Tune into Nutanix's Cloud Shack of vids for a rewarding experience – top info, free gear and a chance to win .NEXT tix

https://www.theregister.co.uk/2019/08/22/nutanix_cloud_shack/

3 months ago

Promo Learn about all hyperconvergence, multi cloud, and more

CloudExperienceChance

A Greater Bank experience with core banking in the cloud

https://www.zdnet.com/article/a-greater-bank-experience-with-core-banking-in-the-cloud/

3 months ago

The customer-owned bank and mutual financial institution has shifted its core banking to the cloud with Data Action.

GreaterExperienceBankingCloud