Service

Deliveroo balancing customer service with the rights of riders

https://www.zdnet.com/article/deliveroo-balancing-customer-service-with-the-rights-of-riders/

2 days ago

While the company might be nailing customer experience, it needs to be sure the rights of drivers aren't the casualty.

BalancingCustomerServiceRights

AWS Establishes ‘Service Ready’ Certification For Partner Product Integrations

https://www.crn.com/news/cloud/news/cloud/aws-establishes-service-ready-certification-for-partner-product-integrations

a week ago

by Donna Goodison 'Right now, the process for how customers are able to tell which products are well-integrated is not that simple,' says Doug Yeum, AWS head of worldwide channels and alliances.

AwsServiceCertificationPartnerProductIntegrations

Fraud protection with new personalised AWS service

https://www.zdnet.com/article/fraud-protection-with-new-personalised-aws-service/

2 weeks ago

AWS CEO Andy Jassy says machine learning is unbelievably helpful in detecting fraud.

ProtectionAwsService

AWS unveils Amazon Braket quantum computing service

https://www.zdnet.com/article/aws-unveils-amazon-braket-quantum-computing-service/

2 weeks ago

The cloud giant also used day one of re:Invent to announce the AWS Center for Quantum Computing and its new AWS Quantum Solutions Lab

AwsUnveilsAmazonQuantumComputingService

Criptext is a free encrypted email service with open source apps for Windows, Linux, macOS, Android and iOS

https://www.ghacks.net/2019/11/28/criptext-is-a-free-encrypted-email-service-with-open-source-apps-for-windows-linux-macos-android-and-ios/

2 weeks ago

Criptext is a free encrypted email service for Windows, Linux, macOS, Android and iOS. It has been around for a while, but I thought it may be worth looking into. Before we […]

EncryptedServiceSourceWindowsLinuxAndroid

A look at the email forwarding service AnonAddy

https://www.ghacks.net/2019/11/25/a-look-at-the-email-forwarding-service-anonaddy/

3 weeks ago

AnonAddy is an open source email forwarding service designed to protect an Internet user's email addresses from spam and other unwanted emails. Most Internet users use one or a handful of email […]

Service

Google shuts down its Cloud Print service after 10-year Beta

https://www.ghacks.net/2019/11/22/google-shuts-down-its-cloud-print-service-after-10-year-beta/

3 weeks ago

Google revealed plans to shut down Cloud Print, a cloud-based printing solution, at the end of 2020 permanently. The company launched Cloud Print back in 2010 as a solution to print from […]

GoogleCloudService

Google IDs on Azure Active Directory B2B Service Now at 'General Availability'

https://redmondmag.com/articles/2019/11/20/google-ids-on-azure-ad-b2b.aspx

3 weeks ago

Microsoft announced on Wednesday that users of the Google identity and access service can use their personal log-in IDs with the Azure Active Directory B2B service to access resources as "guests." 11/20/2019

GoogleAzureActiveDirectoryServiceGeneralAvailability

Salesforce touts Service Voice Cloud as the future of the contact centre

https://www.zdnet.com/article/salesforce-touts-service-voice-cloud-as-the-future-of-the-contact-centre/

4 weeks ago

Amazon Connect will also be integrated to the new offering as the companies ramp up partnership efforts.

SalesforceServiceCloudFutureContactCentre

Pemex hit by ransomware, US Postal Service gets a copycat and new WhatsApp bugs

https://www.theregister.co.uk/2019/11/18/security_roundup_15_november/

4 weeks ago

Plus, 1Password gets a boatload of cash

RansomwareServiceWhatsapp

Denial of service kingpin hit with 13 months denial of freedom and a massive bill to pay

https://www.theregister.co.uk/2019/11/15/ddos_owner_13_months_prison/

4 weeks ago

Illinois man gets more than a year in the slammer for $550K DDoS scheme

ServiceMonthsFreedomMassive

Adobe teams with IBM iX on design system as a service offering

https://www.zdnet.com/article/adobe-teams-with-ibm-ix-on-design-system-as-a-service-offering/

a month ago

The DSaaS platform aims to help enterprises implement and manage a design system.

AdobeIbmDesignSystemServiceOffering

Alibaba Cloud to offer MongoDB managed service

https://www.zdnet.com/article/alibaba-cloud-to-offer-mongodb-managed-service/

2 months ago

The partnership with Alibaba Cloud gives MongoDB an entry to China via a managed service.

AlibabaCloudMongodbManagedService

Vonage rebrands as B2B communications service player, aims to close Twilio market cap gap

https://www.zdnet.com/article/vonage-rebrands-as-b2b-communications-service-player-aims-to-close-twilio-market-cap-gap/

2 months ago

The company has been primarily a B2B communications player for a few years now, but now its branding is catching up. Twilio's revenue is on par with Vonage's but the market cap gap is wide.

RebrandsCommunicationsServicePlayerTwilioMarket

Microsoft's new Project service is now available worldwide

https://www.zdnet.com/article/microsofts-new-project-service-is-now-available-worldwide/

2 months ago

Microsoft's new Project service is rolling out throughout most of the world. And a new Project Plan 1 offering is available for purchase as of October 29.

MicrosoftsProjectServiceAvailableWorldwide

Microsoft to deliver Azure Sphere, a Linux-based chip and cloud security service, in February 2020

https://www.zdnet.com/article/microsoft-to-deliver-azure-sphere-a-linux-based-chip-and-cloud-security-service-in-february-2020/

2 months ago

Microsoft's Azure Sphere, which got its start as Microsoft Research's 'Project Sopris,' will be generally available starting next year.

MicrosoftDeliverAzureSphereCloudSecurityServiceFebruary

Microsoft: Packet loss involving Apple Push Notification Service was latest MFA outage culprit

https://www.zdnet.com/article/microsoft-packet-loss-involving-apple-push-notification-service-was-latest-mfa-outage-culprit/

2 months ago

Microsoft has shared its post-mortem on the October 18 MFA issue which affected a number of North American Azure and Office 365 users.

MicrosoftPacketAppleNotificationServiceLatestOutage

HPE plans to go all-in on everything as a service with heavy dose of Greenlake

https://www.zdnet.com/article/hpe-plans-to-go-all-in-on-everything-as-a-service-with-heavy-dose-of-greenlake/

2 months ago

HPE outlined its fiscal 2020 outlook at its analyst meeting and highlighted how its business will shift as it moves to a subscription model.

All-inEverythingServiceGreenlake

Slack adds integrations for Salesforce Sales, Service Clouds

https://www.zdnet.com/article/slack-adds-integrations-for-salesforce-sales-service-clouds/

2 months ago

These integrations will be delivered via a new Salesforce for Slack app.

IntegrationsSalesforceServiceClouds

Run Windows Services only you want them to with Service Trigger Editor

https://www.ghacks.net/2019/10/16/run-windows-services-only-you-want-them-to-with-service-trigger-editor/

2 months ago

Windows Services are core components of the operating system that are used to power Windows features and used by programs. Third-parties may add services of their own to Windows and these may […]

WindowsServicesServiceEditor